1. General Shipping Information

We are PAPADOPOULOS NIK & SIA OE, located in Piraeus, Greece. We process and ship orders {Specify days, e.g., Monday through Friday}, excluding national holidays.

We aim to dispatch all orders within 1-2 business days of receiving a cleared payment.

2. Shipping Costs: Always Free

We are pleased to offer FREE SHIPPING on all orders, regardless of size, weight, or destination.

3. Delivery Timeframes (Fast & Guaranteed)

We strive to provide quick delivery worldwide. The following delivery times are estimated after your order has been dispatched (usually within 1 business day):

Destination	Estimated Delivery Time	Maximum Delivery Time (EU Law Guarantee)
Greece (Domestic)	1–2 business days	30 calendar days
European Union (EU)	2–4 business days	30 calendar days

Please note: In accordance with EU Consumer Rights Directives, we guarantee that goods will be delivered within a maximum of 30 calendar days from the date your order was placed.

4. International Shipping & Customs

We ship to a wide range of international destinations.

• Customs, Duties, and Taxes: Orders shipped outside the European Union may be subject to import duties, customs duties, and taxes imposed by the destination country. PAPADOPOULOS NIK & SIA OE is not responsible for these charges. These charges are the recipient’s responsibility and must be paid upon delivery. We recommend contacting your local customs office for current charges before placing your order.
• Documentation: We provide all necessary customs declarations and documentation required for international shipping.

5. Order Tracking

Once your order has shipped, you will receive a Shipping Confirmation email that includes the tracking number(s) for your order. You can use this number to track your order on the carrier’s website {Insert link to tracking page or carrier links}.

6. Risk and Liability (EU Law)

In all sales to consumers, the risk of loss or damage to the goods remains with PAPADOPOULOS NIK & SIA OE until the consumer (or a third party indicated by the consumer to take possession of the goods) takes physical possession of the goods.

If your package is lost or significantly delayed, or if the goods are damaged upon arrival, please contact us immediately so we can file a claim with the carrier and arrange a replacement or refund, where applicable.

7. Incorrect Shipping Address

The customer is responsible for ensuring the correct shipping address is provided. If an order is returned to us due to an incorrect or incomplete address provided by the customer, the customer will be responsible for the cost of reshipping the package.